API capability pack for bounded Freshdesk v2 helpdesk operations. Enroll a freshdesk API connection with base_url set to the tenant API root, for example https://example.freshdesk.com/api/v2, and Basic auth using the API key as username with X as password. The pack reads the current agent, agents, groups, roles, contacts, companies, tickets, ticket conversations, ticket fields, canned response folders/responses, solution categories/folders/articles, products, and time entries for daily support operations. Bundled recipes provide a scheduled ticket triage digest, an AI-assisted ticket review brief, an approval-gated customer reply/internal note workflow, and an approval-gated ticket intake workflow. Writes are approval-gated and limited to creating one ticket, updating one ticket's common status/assignment/priority fields, adding one reply, or adding one private note. Deletes, restore, bulk updates, watchers, attachment binary upload/download, scenario automation, dispatch rules, SLA/admin settings, contact/company mutation, time tracking mutation, portal/theme mutation, and arbitrary Freshdesk endpoints are intentionally not exposed.