Knowledge and Community - Freshdesk
Use Knowledge and Community - Freshdesk in Recued for support, knowledge base, solutions, and forums. It includes 61 built-in actions. Connect your Freshdesk account to use it. Actions that change data use Recued's approval controls.
What this pack installs
- freshdesk-knowledge-community Ingredient
Trust & control
What installing this whole pack would let it do. Recued grants these permissions at install — review them there before approving.
What it's allowed to do
Destructive
Web APIs
freshdesk-knowledge-community
external change
Admin: create_a_canned_response · Always asksRead: view_a_canned_response · No approvalAdmin: update_a_canned_response · Always asksAdmin: bulk_create_canned_responses · Always asksWrite: create_folder · Always asksWrite: update_folder · Always asksRead: list_all_canned_responses_in_a_folder · No approvalWrite: create_a_forum_category · Always asksRead: view_a_forum_category · No approvalRead: list_all_forum_categories · No approvalRead: list_all_forums_in_a_category · No approvalWrite: update_a_forum_category · Always asksDestructive: delete_a_forum_category · Always asksWrite: create_a_forum · Always asksRead: view_a_forum · No approvalRead: list_all_topics_in_a_forum · No approvalWrite: update_a_forum · Always asksDestructive: delete_a_forum · Always asksWrite: monitor_forum · Always asksDestructive: unmonitor_forum · Always asksRead: monitoring_status_for_forum · No approvalWrite: create_a_topic · Always asksRead: view_a_topic · No approvalRead: list_all_comments_in_a_topic · No approvalWrite: update_a_topic · Always asksDestructive: delete_a_topic · Always asksWrite: monitor_topic · Always asksDestructive: unmonitor_topic · Always asksRead: monitoring_status_for_topic · No approvalRead: list_all_monitored_topics · No approvalRead: list_all_participated_topics · No approvalWrite: create_a_comment · Always asksWrite: update_a_comment · Always asksDestructive: delete_a_comment · Always asksAdmin: create_a_solution_category · Always asksAdmin: create_a_translated_solution_category · Always asksAdmin: update_a_solution_category · Always asksAdmin: update_a_translated_solution_category · Always asksRead: view_a_solution_category · No approvalRead: view_a_translated_solution_category · No approvalRead: view_all_translated_solution_categories · No approvalDestructive: delete_a_solution_category · Always asksAdmin: create_a_solution_folder · Always asksAdmin: create_a_translated_solution_folder · Always asksAdmin: update_a_solution_folder · Always asksAdmin: update_a_translated_solution_folder · Always asksRead: view_a_solution_folder · No approvalRead: view_a_translated_solution_folder · No approvalRead: view_all_translated_solution_folders_in_a_category · No approvalRead: list_all_folders_in_a_folder · No approvalRead: list_all_translated_folders_in_a_folder · No approvalDestructive: delete_a_solution_folder · Always asksAdmin: create_a_solution_article · Always asksAdmin: create_a_translated_solution_article · Always asksAdmin: update_a_solution_article · Always asksAdmin: update_a_translated_solution_article · Always asksRead: view_a_solution_article · No approvalRead: view_a_translated_solution_article · No approvalRead: list_all_solution_articles_in_a_folder · No approvalRead: view_all_translated_solution_articles_in_a_folder · No approvalDestructive: delete_a_solution_article · Always asks