Administration and Automation - Freshdesk
Use Administration and Automation - Freshdesk in Recued for support, custom objects, email, and sla. It includes 53 built-in actions. Connect your Freshdesk account to use it. Actions that change data use Recued's approval controls.
What this pack installs
- freshdesk-admin-automation Ingredient
Trust & control
What installing this whole pack would let it do. Recued grants these permissions at install — review them there before approving.
What it's allowed to do
Destructive
Web APIs
freshdesk-admin-automation
external change
Read: list_all_ticket_fields · No approvalAdmin: create_a_ticket_field · Always asksRead: view_a_ticket_field · No approvalAdmin: update_a_ticket_field · Always asksDestructive: delete_a_ticket_field · Always asksRead: list_all_sections_for_a_ticket_field · No approvalAdmin: create_a_section · Always asksRead: list_a_specific_section_details · No approvalAdmin: update_a_section · Always asksDestructive: delete_a_section · Always asksRead: list_all_ticket_forms · No approvalAdmin: create_a_ticket_form · Always asksRead: view_a_ticket_form · No approvalAdmin: update_a_ticket_form · Always asksDestructive: delete_a_ticket_form · Always asksRead: view_a_ticket_form_s_field · No approvalAdmin: update_a_ticket_form_s_field · Always asksDestructive: delete_a_ticket_form_s_field · Always asksRead: view_account · No approvalAdmin: export_account · Always asksRead: view_a_job · No approvalRead: retrieve_existing_custom_objects · No approvalRead: retrieve_a_specific_custom_object · No approvalWrite: create_a_record · Always asksRead: retrieve_a_record · No approvalWrite: update_a_record · Always asksDestructive: delete_a_record · Always asksRead: retrieve_all_records · No approvalRead: retrieve_the_count_of_records · No approvalRead: view_an_email_config · No approvalRead: list_all_email_configs · No approvalAdmin: create_an_email_mailbox · Always asksRead: view_an_email_mailbox · No approvalRead: list_all_email_mailboxes · No approvalAdmin: update_an_email_mailbox · Always asksDestructive: delete_an_email_mailbox · Always asksAdmin: update_mailbox_settings · Always asksRead: view_mailbox_settings · No approvalAdmin: update_automatic_bcc_emails · Always asksRead: view_automatic_bcc_emails · No approvalRead: view_a_product · No approvalRead: view_a_business_hour · No approvalRead: list_all_business_hours · No approvalRead: list_all_scenario_automations · No approvalAdmin: create_sla_policies · Always asksRead: list_all_sla_policies · No approvalAdmin: update_an_sla_policy · Always asksRead: list_all_automation_rules · No approvalRead: view_an_automation_rule · No approvalDestructive: delete_an_automation_rule · Always asksAdmin: create_an_automation_rule · Always asksAdmin: update_an_automation_rule · Always asksRead: view_helpdesk_settings · No approval