Full Zendesk Support and Help Center APIs
Use Full Zendesk Support and Help Center APIs in Recued for tickets, users, organizations, and views. It includes 32 built-in actions and 3 ready-to-run workflows. Connect your Zendesk account to use it. Actions that change data use Recued's approval controls.
What this pack installs
- Zendesk view ticket digest Recipe
- Zendesk ticket review brief Recipe
- Send a Zendesk ticket reply Recipe
- zendesk Ingredient
Builds on
- zendesk-ticketing-engagement v1+
- zendesk-users-groups v1+
- zendesk-organizations-brands v1+
- zendesk-business-rules v1+
- zendesk-fields-workspaces v1+
- zendesk-custom-objects-routing v1+
- zendesk-data-exports-itam v1+
- zendesk-platform-admin v1+
- zendesk-help-center-content v1+
- zendesk-help-center-community v1+
- zendesk-help-center v1+
Trust & control
What installing this whole pack would let it do. Recued grants these permissions at install — review them there before approving.
What it's allowed to do
Write
Web APIs
zendesk
external change
Read: user.current · No approvalRead: user.read · No approvalRead: ticket.list · No approvalRead: ticket.search · No approvalRead: ticket.read · No approvalRead: organization.list · No approvalRead: organization.search · No approvalRead: organization.read · No approvalRead: ticket.comments.list · No approvalRead: view.list · No approvalRead: view.read · No approvalRead: view.execute · No approvalRead: user.search · No approvalRead: group.list · No approvalRead: group.read · No approvalRead: brand.list · No approvalRead: brand.read · No approvalRead: ticket.audit.list · No approvalRead: ticket.audit.read · No approvalRead: ticket_metric.list · No approvalRead: ticket.metrics.read · No approvalRead: ticket_field.list · No approvalRead: ticket_field.read · No approvalRead: ticket_form.list · No approvalRead: ticket_form.read · No approvalRead: macro.list · No approvalRead: macro.search · No approvalRead: macro.read · No approvalRead: satisfaction_rating.list · No approvalRead: satisfaction_rating.read · No approvalWrite: ticket.create · Always asksWrite: ticket.update · Always asks