API capability pack for bounded Zendesk Support and Help Center operations. Enroll a zendesk API connection with base_url set to the tenant API root, for example https://example.zendesk.com/api/v2; the manifest default uses that documented example host but dispatch uses the enrolled connection's base_url. The pack reads the current user, users, groups, brands, tickets, ticket comments, ticket audits/metrics, ticket fields/forms, organizations, views, macros, satisfaction ratings, and Help Center categories/sections/articles/comments; it creates and updates tickets with approval. Bundles a scheduled view ticket digest, an AI-assisted ticket review brief, and an approval-gated ticket reply workflow. Deletes, bulk updates, attachments, comment redaction, macro execution/application, triggers, automations, SLA/admin settings, permission changes, and arbitrary Zendesk endpoints are intentionally not exposed. Enroll a Zendesk OAuth access token or API-token-backed bearer connection; no credential is embedded in the manifest. Ticket writes are approval-gated.