API capability pack for bounded Front Core API operations against https://api2.frontapp.com only. Enroll a front connection as a bearer token or OAuth bearer token; no credential is embedded in this manifest. The pack reads token identity, teammates, teams, inboxes, channels, contacts, accounts, conversations, messages, comments, tags, links, statuses, rules, views, custom fields, knowledge bases, knowledge base articles/categories, and message templates for daily shared-inbox, support, and customer-ops workflows. Bundles a scheduled inbox triage digest, an AI-assisted conversation investigation brief, an approval-gated customer reply workflow, and an approval-gated conversation status update workflow. Approval-gated writes are limited to contact/account maintenance, account-contact membership, notes, conversation creation/update/assignment/replies/comments/followers/tags/reminders/seen status, tag and link maintenance, knowledge base content/category/article updates, and message-template maintenance. Permanent deletes, attachment downloads/uploads, analytics exports/reports, custom-channel inbound/imported message ingestion, inbox/channel/admin permission changes, teammate/group/team provisioning, webhooks, application triggers, rule automation mutation, signatures, shifts/time off, bulk imports, and arbitrary Front endpoints are intentionally not exposed.
Trust & control
What installing this whole pack would let it do. Recued grants these permissions at install — review them there before approving.
Where it runs
Device + server
Runs on your device (browser) or your server.
What it's allowed to do
Write
Web APIs
front
external change
Read: identity.read · No approvalRead: teammate.search · No approvalRead: teammate.read · No approvalRead: teammate.conversation.search · No approvalRead: team.search · No approvalRead: team.read · No approvalRead: team.inbox.search · No approvalRead: inbox.search · No approvalRead: inbox.read · No approvalRead: inbox.channel.search · No approvalRead: inbox.conversation.search · No approvalRead: inbox.teammate.search · No approvalRead: channel.search · No approvalRead: channel.read · No approvalRead: contact.search · No approvalRead: contact.read · No approvalRead: contact.conversation.search · No approvalRead: contact.note.search · No approvalWrite: contact.create · Asks approvalWrite: contact.update · Asks approvalWrite: contact.note.add · Asks approvalRead: account.search · No approvalRead: account.read · No approvalRead: account.contact.search · No approvalWrite: account.create · Asks approvalWrite: account.update · Asks approvalWrite: account.contact.add · Asks approvalWrite: account.contact.remove · Asks approvalRead: conversation.search · No approvalRead: conversation.query.search · No approvalRead: conversation.read · No approvalRead: conversation.message.search · No approvalRead: conversation.comment.search · No approvalRead: conversation.event.search · No approvalRead: conversation.follower.search · No approvalRead: conversation.inbox.search · No approvalRead: conversation.draft.search · No approvalWrite: conversation.create · Asks approvalWrite: conversation.update · Asks approvalWrite: conversation.assign · Asks approvalWrite: conversation.reply · Asks approvalWrite: conversation.comment.add · Asks approvalWrite: conversation.follower.add · Asks approvalWrite: conversation.follower.remove · Asks approvalWrite: conversation.tag.add · Asks approvalWrite: conversation.tag.remove · Asks approvalWrite: conversation.reminder.update · Asks approvalRead: message.read · No approvalRead: message.seen.read · No approvalWrite: message.seen.mark · Asks approvalRead: comment.read · No approvalRead: comment.mention.search · No approvalWrite: comment.reply · Asks approvalRead: tag.search · No approvalRead: tag.read · No approvalRead: tag.child.search · No approvalRead: tag.conversation.search · No approvalWrite: tag.create · Asks approvalWrite: tag.update · Asks approvalRead: link.search · No approvalRead: link.read · No approvalRead: link.conversation.search · No approvalWrite: link.create · Asks approvalWrite: link.update · Asks approvalRead: custom_field.search · No approvalRead: status.search · No approvalRead: status.read · No approvalRead: rule.search · No approvalRead: rule.read · No approvalRead: view.search · No approvalRead: view.read · No approvalRead: knowledge_base.search · No approvalRead: knowledge_base.read · No approvalRead: knowledge_base.content.read · No approvalRead: knowledge_base.article.search · No approvalRead: knowledge_base.category.search · No approvalRead: knowledge_base.article.read · No approvalRead: knowledge_base.article.content.read · No approvalRead: knowledge_base.category.read · No approvalRead: knowledge_base.category.content.read · No approvalWrite: knowledge_base.update · Asks approvalWrite: knowledge_base.article.create · Asks approvalWrite: knowledge_base.article.update · Asks approvalWrite: knowledge_base.category.create · Asks approvalWrite: knowledge_base.category.update · Asks approvalRead: message_template.search · No approvalRead: message_template.read · No approvalWrite: message_template.create · Asks approval
Data it touches
SurfacesWeb APIs
Tags
pack:frontfrontsupportshared-inboxconversationscontactsaccountsknowledge-basecustomer-servicecustomer-supportworkflowrecipesolo-businessapiv3composition