Support Inbox - Help Scout
Use Support Inbox - Help Scout in Recued for helpdesk, conversations, customers, and customer service. It includes 18 built-in actions and 4 ready-to-run workflows. Connect your Helpscout account to use it. Actions that change data use Recued's approval controls.
What this pack installs
- Help Scout inbox triage digest Recipe
- Help Scout conversation review brief Recipe
- Reply to a Help Scout conversation Recipe
- Create a Help Scout conversation intake Recipe
- helpscout Ingredient
Trust & control
What installing this whole pack would let it do. Recued grants these permissions at install — review them there before approving.
What it's allowed to do
Write
Web APIs
helpscout
external change
Read: mailbox.search · No approvalRead: mailbox.read · No approvalRead: folder.search · No approvalRead: conversation.search · No approvalRead: conversation.read · No approvalRead: conversation.thread.search · No approvalWrite: conversation.create · Asks approvalWrite: conversation.reply.create · Asks approvalWrite: conversation.note.create · Asks approvalRead: customer.search · No approvalRead: customer.read · No approvalRead: user.current · No approvalRead: user.search · No approvalRead: user.read · No approvalRead: team.search · No approvalRead: team.member.search · No approvalRead: tag.search · No approvalRead: report.conversations.overall · No approval