Help Scout inbox triage digest
Use “Help Scout inbox triage digest” in Recued. It provides a scheduled, read-only digest for one Help Scout inbox.
How it works
Inspect the data fetches, transforms, gates, and output this recipe runs.
Process (18 steps)
mailbox
recued-core.helpscout.mailbox.read
Read mailbox on helpscout
folders_raw
recued-core.helpscout.folder.search
Search folder on helpscout
conversations_raw
recued-core.helpscout.conversation.search
Search conversation on helpscout
users_raw
recued-core.helpscout.user.search
Search user on helpscout
tags_raw
recued-core.helpscout.tag.search
Search tag on helpscout
defaults
defaults
Apply defaults
conversation_count
count
Count items in conversations
folder_count
count
Count items in folders
user_count
count
Count items in users
has_conversations
compare
Check if conversation count is greater than 0
should_notify
all
Check if all conditions are true
notify
core.notification.send
Send notification
skip: step.should_notify not_equal true
conversation_rows
slice
Take a subset of
folder_rows
slice
Take a subset of
summarize
core.ai.summarize
AI generates a concise summary
conversation_table
to_table
Format results as a data table
folder_table
to_table
Format results as a data table
card
to_summary
Format results as a summary card
▼
Output
summary
card
table
conversation_table
table
folder_table
Settings
Configurable at install. Defaults shown — change them anytime in Recued.
page
setting
=
1
focus
setting
=
Summarize the Help Scout inbox queue for a support lead: volume, active folders, oldest or riskiest visible conversations, customer-visible blockers, staffing or assignment cues, and concrete next follow-up. Do not invent facts outside the Help Scout evidence.
status
setting
=
active
channels
setting
=
[object Object]
end hour
setting
=
10
weekdays
setting
=
1,2,3,4,5
row limit
setting
=
25
mailbox id
setting
=
[object Object]
max length
setting
=
1000
start hour
setting
=
8
notify when conversations
setting
=
true
Uses (8 operations)
Triggers
Time watch
core.watch.time
Pack operation
Read mailbox on helpscout
recued-core.helpscout.mailbox.read
Pack operation
Search folder on helpscout
recued-core.helpscout.folder.search
Pack operation
Search conversation on helpscout
recued-core.helpscout.conversation.search
Pack operation
Search user on helpscout
recued-core.helpscout.user.search
Pack operation
Search tag on helpscout
recued-core.helpscout.tag.search
Notifications
Send notification
core.notification.send
AI models
AI generates a concise summary
core.ai.summarize
Trust & control
What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.
Permissions it requires
Declared by the recipe — Recued grants these at install, where you review them before approving.What it's allowed to do
Read
Triggers
core.watch.time
read-only
Read
Notifications
core.notification.send
external change
Read
AI models
core.ai.summarize
read-only
5 more aren't listed here. You'll see them at install.