Use “Send Shopify order customer reply” in Recued. It carries out the named workflow using the connections and settings you choose. Changes remain behind Recued's approval controls.
Send Shopify order customer reply
Use “Send Shopify order customer reply” in Recued. It carries out the named workflow using the connections and settings you choose. Changes remain behind Recued's approval controls.
Complete workflow
Shopify Customer Reply Desk
8 pinned recipes
Use Shopify Customer Reply Desk in Recued for commerce, orders, customers, and customer support. It includes 6 ready-to-run workflows and 3 related packs in one install.
You are viewing one recipe in this workflow. Installing it opens the complete pack so its other recipes and background automations arrive together.
Use “Watch outbound follow-up replies” in Recued. Reactive reply-side of the outbound follow-up loop.
Use “Propose follow-up reply conversion options” in Recued. Neutral detection recipe for the outbound follow-up loop.
Use “Schedule an approved meeting hold” in Recued. It carries out the named workflow using the connections and settings you choose.
Use “Create an approved follow-up task” in Recued. It carries out the named workflow using the connections and settings you choose.
Use “Create an approved follow-up insight note” in Recued. It carries out the named workflow using the connections and settings you choose.
Show all 8 recipes
Use “Create an approved follow-up commitment” in Recued. It carries out the named workflow using the connections and settings you choose.
Use “Reap completed follow-up conversion proposals” in Recued. It carries out the named workflow using the connections and settings you choose.
How it works
Inspect the data fetches, transforms, gates, and output this recipe runs.
Process (47 steps)
order_id
trim
Trim whitespace from setting order id
reply_goal
trim
Trim whitespace from setting reply goal
owner_context
trim
Trim whitespace from setting owner context
has_sender
compare
Check if setting sender mail instance has data
shop
?
order
?
customer_id
default
Apply default
has_customer_id
compare
Check if customer id has data
customer
?
skip: step.has_customer_id not_equal true
defaults
defaults
Apply defaults
has_order_email
compare
Check if order email has data
email_after_order
ternary
Apply ternary
has_email_after_order
compare
Check if email after order has data
recipient_email
ternary
Apply ternary
has_recipient
compare
Check if recipient email has data
defaults_2
defaults
Apply defaults
has_inline_customer_name
compare
Check if inline customer name has data
customer_name
ternary
Apply ternary
line_items
default
Apply default
line_item_rows
slice
Take a subset of
line_item_count
count
Count items in line items
draft
?
draft_content
default
Apply default
skip_send
any
Check if any of the conditions are true
send
?
skip: step.skip_send equal true
fail: config.sender_mail_instance is_empty
defaults_3
defaults
Apply defaults
sent_record_id
default
Apply default
has_sent_thread
compare
Check if sent thread id has data
has_sent_record
compare
Check if sent record id has data
thread_key_colon
replace
Replace text in sent thread id
thread_key_slash
replace
Replace text in thread key colon
thread_key_dot
replace
Replace text in thread key slash
thread_key_at
replace
Replace text in thread key dot
thread_key_space
replace
Replace text in thread key at
thread_key_left_angle
replace
Replace text in thread key space
thread_key_right_angle
replace
Replace text in thread key left angle
thread_key_plus
replace
Replace text in thread key right angle
thread_key_equals
replace
Replace text in thread key plus
thread_key_question
replace
Replace text in thread key equals
skip_shopify_response_watch
any
Check if any of the conditions are true
seed_shopify_response_watch
?
skip: step.skip_shopify_response_watch equal true
link_sent_mail_to_shopify_order
?
skip: step.skip_shopify_response_watch equal true
skip_customer_link
any
Check if any of the conditions are true
link_sent_mail_to_shopify_customer
?
skip: step.skip_customer_link equal true
skipped_send
compare
Check if skip send equals true
line_item_table
to_table
Format results as a data table
summary
to_summary
Format results as a summary card
Settings
Configurable at install. Defaults shown — change them anytime in Recued.
tone
setting
=
concise_helpful
shopify
setting
=
order id
setting
=
reply goal
setting
=
Write a concise customer-facing update about this order. Answer only from the Shopify order context and the owner context.
send reply
setting
=
false
owner context
setting
=
sender mail instance
setting
=
Trust & control
What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.