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Reply to Front conversation with reopen watch

by recued-core v2 10 views

Use “Reply to Front conversation with reopen watch” in Recued. It carries out the named workflow using the connections and settings you choose.

Complete workflow

Use Front Conversation Reply Reopen Loop in Recued for support, shared inbox, closed loop, and state front conversation reply reopen watcher. It includes 3 ready-to-run workflows and 1 related pack in one install.

You are viewing one recipe in this workflow. Installing it opens the complete pack so its other recipes and background automations arrive together.

Use “Front conversation reply reopen watcher” in Recued. It checks saved items on a schedule and updates them when the connected service reports a final status.

frontsupportshared-inboxconversation
by recued-core pinned v1

Use “Front conversation reply reopen watcher timeout” in Recued. Low-frequency timeout role for the connected service. It moves a limited batch of expired rows from active to timedout, deletes the active copy only after the durable timeout write succeeds, and notifies the owner once per batch.

frontwatchertimeoutowner-review
by recued-core pinned v1
View pack details, dependencies, and permissions →
How it works 30 steps

Inspect the data fetches, transforms, gates, and output this recipe runs.

Process (30 steps)
conversation_id_value trim
Trim whitespace from setting conversation id
reply_text trim
Trim whitespace from setting reply body
reason_text trim
Trim whitespace from setting reason
has_reply compare
Check if reply text has data
conversation ?
events_before_raw ?
events_before default
Apply default
defaults defaults
Apply defaults
skip_public_reply compare
Check if has reply does not equal true
public_reply ?
skip: step.skip_public_reply equal true
defaults_2 defaults
Apply defaults
has_replied_conversation compare
Check if replied conversation id has data
replied_at date_add
Add 0 days to
conversation_key_seed default
Apply default
raw_conversation_key join
Join items with ":"
conversation_key_colon replace
Replace text in raw conversation key
conversation_key_slash replace
Replace text in conversation key colon
conversation_key_dot replace
Replace text in conversation key slash
conversation_key_at replace
Replace text in conversation key dot
conversation_key_space replace
Replace text in conversation key at
conversation_key_left_angle replace
Replace text in conversation key space
conversation_key_right_angle replace
Replace text in conversation key left angle
conversation_key_plus replace
Replace text in conversation key right angle
conversation_key_equals replace
Replace text in conversation key plus
conversation_key_question replace
Replace text in conversation key equals
skip_reopen_seed any
Check if any of the conditions are true
closure_timeout_at date_add
Add setting no response timeout days days to
seed_front_reopen_watch ?
skip: step.skip_reopen_seed equal true
skipped compare
Check if skip public reply equals true
card to_summary
Format results as a summary card
Settings 5 configurable

Configurable at install. Defaults shown — change them anytime in Recued.

front setting =
reason setting =
reply body setting =
conversation id setting =
no response timeout days setting = 30

Trust & control

What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.

Permissions it requires

Read your Front connection
Declared by the recipe — Recued grants these at install, where you review them before approving.

Data it touches

Warehousedata.shared

About

Tags

front frontsupportshared-inboxconversationreplyapprovalcustomer-servicereopen-watchclosed-loopstate:front-conversation-reply-reopen-watcherpack:front-conversation-reply-reopen

Details

30 steps 5 configurable settings recipe_id: reply-conversation-with-reopen-watch-front