Workflow origin for the Intercom conversation reply closure loop. It reads one conversation, sends exactly one owner-provided customer-visible admin comment through recued-core.intercom.conversation.reply, and when the approved reply succeeds it seeds durable data.shared closure state for intercom-conversation-reply-closure-watcher. It uses user-configured deterministic copy rather than AI and does not add internal notes, close, reopen, snooze, assign, tag, mutate contacts or companies, create or update tickets, configure Intercom Workflows or Rules, create webhooks, delete records, bulk mutate, or call arbitrary Intercom endpoints.

Scheduled adopter for Intercom conversation reply closure rows seeded by reply-intercom-conversation-with-closure-watch. It lists only Recued-originated public-reply watches, re-reads a bounded batch of Intercom conversation, and closes or flags the shared row when Intercom reports configured closure state or customer-waiting owner-review state after the Recued reply. It can notify the owner on closure or owner-actionable customer-return states, but it never replies, adds notes, closes, reopens, snoozes, assigns, tags, mutates contacts or companies, creates or updates tickets, configures Intercom Workflows or Rules, creates webhooks, deletes records, bulk mutates, or calls arbitrary Intercom endpoints.

Low-frequency timeout role for recued-core/intercom-conversation-reply-closure. It moves a bounded batch of expired rows from active to timed_out, deletes the active copy only after the durable timeout write succeeds, and notifies the owner once per batch.