Use “Reply to Intercom conversation with closure watch” in Recued. It carries out the named workflow using the connections and settings you choose.
Reply to Intercom conversation with closure watch
Use “Reply to Intercom conversation with closure watch” in Recued. It carries out the named workflow using the connections and settings you choose.
Complete workflow
Intercom Conversation Reply Closure Loop
4 pinned recipes
Use Intercom Conversation Reply Closure Loop in Recued for support, closed loop, state intercom conversation reply closure watcher, and solo. It includes 2 ready-to-run workflows and 1 related pack in one install.
You are viewing one recipe in this workflow. Installing it opens the complete pack so its other recipes and background automations arrive together.
Use “Intercom conversation reply closure watcher” in Recued. It checks saved items on a schedule and updates them when the connected service reports a final status.
Use “Intercom conversation reply closure watcher timeout” in Recued. Low-frequency timeout role for the connected service. It moves a limited batch of expired rows from active to timedout, deletes the active copy only after the durable timeout write succeeds, and notifies the owner once per batch.
Use “Intercom conversation reply closure watcher lifecycle review” in Recued. It carries out the named workflow using the connections and settings you choose.
How it works
Inspect the data fetches, transforms, gates, and output this recipe runs.
Process (32 steps)
conversation_id_value
trim
Trim whitespace from setting conversation id
admin_id_value
trim
Trim whitespace from setting admin id
reply_text
trim
Trim whitespace from setting reply body
reason_text
trim
Trim whitespace from setting reason
has_conversation
compare
Check if conversation id value has data
has_admin
compare
Check if admin id value has data
has_reply
compare
Check if reply text has data
conversation
?
skip_public_reply
any
Check if any of the conditions are true
public_reply
?
skip: step.skip_public_reply equal true
defaults
defaults
Apply defaults
replied_conversation_id
default
Apply default
has_replied_conversation
compare
Check if replied conversation id has data
defaults_2
defaults
Apply defaults
replied_at
date_add
Add 0 days to
conversation_key_seed
default
Apply default
raw_conversation_key
join
Join items with ":"
conversation_key_colon
replace
Replace text in raw conversation key
conversation_key_slash
replace
Replace text in conversation key colon
conversation_key_dot
replace
Replace text in conversation key slash
conversation_key_at
replace
Replace text in conversation key dot
conversation_key_space
replace
Replace text in conversation key at
conversation_key_left_angle
replace
Replace text in conversation key space
conversation_key_right_angle
replace
Replace text in conversation key left angle
conversation_key_plus
replace
Replace text in conversation key right angle
conversation_key_equals
replace
Replace text in conversation key plus
conversation_key_question
replace
Replace text in conversation key equals
skip_closure_seed
any
Check if any of the conditions are true
closure_timeout_at
date_add
Add setting no response timeout days days to
seed_intercom_reply_closure_watch
?
skip: step.skip_closure_seed equal true
skipped
compare
Check if skip public reply equals true
card
to_summary
Format results as a summary card
Settings
Configurable at install. Defaults shown — change them anytime in Recued.
reason
setting
=
admin id
setting
=
intercom
setting
=
reply body
setting
=
attachment urls
setting
=
conversation id
setting
=
skip notifications
setting
=
false
no response timeout days
setting
=
30
Trust & control
What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.