Use “Update a PagerDuty incident status” in Recued. It runs the PagerDuty incident status update for one incident with approval before changes are made.

How it works 8 steps

Inspect the data fetches, transforms, gates, and output this recipe runs.

Process (8 steps)

■ incident_id trim

Trim whitespace from setting incident id

■ from_email trim

Trim whitespace from setting from email

■ note trim

Trim whitespace from setting note

■ has_note compare

Check if note has data

◆ incident_before recued-core.pagerduty.incident.read

Read incident on pagerduty

◆ status_update recued-core.pagerduty.incident.status.update

Update incident status on pagerduty

◆ note_create recued-core.pagerduty.incident.note.create

Create incident note on pagerduty

skip: step.has_note not_equal true

■ card to_summary

Format results as a summary card

▼

Output

summary card

Settings 4 configurable

Configurable at install. Defaults shown — change them anytime in Recued.

note setting =

status setting = acknowledged

from email setting =

incident id setting =