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What your Intercom AI is allowed to answer from, and when it last looked

by recued-core v2 30 views

Use “What your Intercom AI is allowed to answer from, and when it last looked” in Recued. A page in your FIN content library is not automatically available to your AI. It reads information without changing data in the connected service.

How it works 39 steps

Inspect the data fetches, transforms, gates, and output this recipe runs.

Process (39 steps)
■ days clamp
Clamp setting stale days between 1 and 365
■ now_iso date_add
Add 0 days to
■ now_ms date_parse
Parse now iso as a date
■ now_seconds math
Calculate now ms divided by 1000
■ window_seconds math
Calculate days times 86400
■ stale_before math
Calculate now seconds minus window seconds
◆ sources_raw recued-core.intercom-content-engagement.ai_content.list_content_import_sources
List content import sources ai content on intercom content engagement
■ defaults defaults
Apply defaults
◆ pages_raw recued-core.intercom-content-engagement.ai_content.list_external_pages
List external pages ai content on intercom content engagement
■ defaults_2 defaults
Apply defaults
■ any_content any
Check if any of the conditions are true
■ have_content template
Generate text from a template
fail: step.any_content equal false
■ source_count count
Count items in sources
■ sources_shown_all compare
Check if source count equals sources total
■ active_sources filter
Filter by condition
■ active_source_count count
Count items in active sources
■ deactivated_sources filter
Filter by condition
■ deactivated_source_count count
Count items in deactivated sources
■ manual_sources filter
Filter by condition
■ manual_source_count count
Count items in manual sources
■ stale_sources filter
Filter by condition
■ stale_source_count count
Count items in stale sources
■ never_synced filter
Filter by condition
■ never_synced_count count
Count items in never synced
■ page_count count
Count items in pages
■ pages_shown_all compare
Check if page count equals pages total
■ agent_can_answer filter
Filter by condition
■ agent_can_answer_count count
Count items in agent can answer
■ hidden_from_agent filter
Filter by condition
■ hidden_from_agent_count count
Count items in hidden from agent
■ agent_unstated filter
Filter by condition
■ agent_unstated_count count
Count items in agent unstated
■ copilot_can_answer filter
Filter by condition
■ copilot_can_answer_count count
Count items in copilot can answer
■ agent_only filter
Filter by condition
■ agent_only_count count
Count items in agent only
■ card to_summary
Format results as a summary card
■ source_table to_table
Format results as a data table
■ hidden_table to_table
Format results as a data table
▼
Output
summary card
table source_table
table hidden_table
Settings 1 configurable

Configurable at install. Defaults shown — change them anytime in Recued.

stale days setting = 30

Uses (2 operations)

Pack operation List content import sources ai content on intercom content engagement recued-core.intercom-content-engagement.ai_content.list_content_import_sources
Pack operation List external pages ai content on intercom content engagement recued-core.intercom-content-engagement.ai_content.list_external_pages

Trust & control

What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.

Permissions it requires

Read your Intercom connection
Declared by the recipe — Recued grants these at install, where you review them before approving.

About

Tags

intercom intercomaiknowledge-basecontentread-only

Details

39 steps 1 configurable settings recipe_id: review-fin-content-freshness-intercom