Reply to an Intercom conversation
Use “Reply to an Intercom conversation” in Recued. It runs the Intercom conversation reply workflow with approval before changes are made.
How it works
Inspect the data fetches, transforms, gates, and output this recipe runs.
Process (22 steps)
conversation_id
trim
Trim whitespace from setting conversation id
admin_id
trim
Trim whitespace from setting admin id
body
trim
Trim whitespace from setting body
article_phrase
trim
Trim whitespace from setting article phrase
has_conversation
compare
Check if conversation id has data
has_admin
compare
Check if admin id has data
has_body
compare
Check if body has data
has_article_phrase
compare
Check if article phrase has data
conversation
?
admins_raw
?
workspace_tags_raw
?
articles_raw
?
skip: step.has_article_phrase not_equal true
skip_reply
any
Check if any of the conditions are true
reply
?
skip: step.skip_reply equal true
defaults
defaults
Apply defaults
admin_count
count
Count items in admins
tag_count
count
Count items in workspace tags
article_count
count
Count items in articles
article_rows
slice
Take a subset of
article_table
to_table
Format results as a data table
skipped
compare
Check if skip reply equals true
card
to_summary
Format results as a summary card
Settings
Configurable at install. Defaults shown — change them anytime in Recued.
body
setting
=
admin id
setting
=
intercom
setting
=
message type
setting
=
comment
article phrase
setting
=
attachment urls
setting
=
conversation id
setting
=
skip notifications
setting
=
false
Trust & control
What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.