Use “Show job” in Recued. Shows the latest details for one job, along with the actions and related records available from its current state.
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Inspect what a workflow does, what it installs, and what it can access before bringing it into Recued.
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Use “The line for one service type” in Recued. Shows who is waiting in a queue's current session, who is at which counter right now, and gives every row the actions that move it.
Use “One number, in full” in Recued. Opens a single ticket — its number, its place in the line, everything the visitor told you, and every timestamp — with the actions that move it. This is the screen that settles “I was here before them”.
Use “Show settlement” in Recued. Shows the latest details for one settlement, along with the actions and related records available from its current state.
Use “Show settlement item” in Recued. Shows the latest details for one settlement item, along with the actions and related records available from its current state.
Use “Show worker” in Recued. Shows the latest details for one worker, along with the actions and related records available from its current state.
Use “Pass a number that did not turn up” in Recued. Marks one ticket skipped rather than deleting it, so a no-show stays visible and can be recalled if they reappear.
Use “Start job hold” in Recued. Starts the complaint hold after completion and payment are recorded, using the worker’s saved hold period.
Use “Start a new serving session” in Recued. Rolls one service type onto a fresh session key and opens it, so numbering restarts at 1 without deleting a single ticket — yesterday's line stays readable, it just stops counting.
Use “Open or close a serving counter” in Recued. Both directions live here, so a counter you close at lunch is one you can open again.
Use “Show adjustment” in Recued. Shows the latest details for one adjustment, along with the actions and related records available from its current state.
Use “Search a spreadsheet like a database” in Recued. Download a OneDrive spreadsheet once, keep the converted copy, and search it by column — re-downloading only when the file has actually changed. It reads information without changing anything in OneDrive.
Use “Look up rows in a spreadsheet table” in Recued. Find the rows of an Excel table whose column matches what you are looking for — a customer, an order, an invoice number. It reads information without changing anything in the workbook.
Use “Schedule job” in Recued. Sets or changes when a job is due, where it is, and what the work involves.
Use “Reset the whole desk for a new shift” in Recued. Rolls every open service type onto a fresh session in one act, so numbering restarts at 1 across the floor. Optionally closes out anyone still in line from the shift that just ended.
Use “Release worker money” in Recued. Combines up to 49 eligible jobs and adjustments into one settlement while preserving every included amount for a clear payment history.
Use “Record collection” in Recued. Records whether the runner or worker collected the customer’s payment, then adds earnings when the job is already complete.
Use “Record job arrival” in Recued. Marks an accepted job as on site and records when the worker arrived for duration tracking.
Use “Records runtime” in Recued. It helps you complete this workflow using the connections and settings you choose.
Use “Read a OneDrive document” in Recued. Fetch one document out of your OneDrive, convert it to text, and say what it contains. It reads information without changing anything in OneDrive.
Use “Read a SharePoint document” in Recued. Fetch one document out of a SharePoint library, convert it to text, and say what it contains. It reads information without changing anything in SharePoint.
Use “Put a passed number back in line” in Recued. Returns a skipped ticket to waiting and clears the counter it was called to. Its original join time is untouched, so it goes back to the place it had earned, not to the end.
Use “Workers” in Recued. Shows workers in a searchable, paged list so you can open any result and continue working with it.
Use “Service types on the desk” in Recued. Lists every queue with its prefix, session, and status, and gives each row the actions that operate on it — the list is how you reach a queue, since no screen here is addressable by a record id.
Use “Serving positions on the floor” in Recued. Lists every position with what it serves and whether it is open, and gives each row the actions that operate on it — the only way to reach a position without already knowing its id.
Use “Settlement items” in Recued. Shows settlement items in a searchable, paged list so you can open any result and continue working with it.
Use “Settlements” in Recued. Shows settlements in a searchable, paged list so you can open any result and continue working with it.
Use “Jobs” in Recued. Shows jobs in a searchable, paged list so you can open any result and continue working with it.
Use “Adjustments” in Recued. Shows adjustments in a searchable, paged list so you can open any result and continue working with it.
Use “Turn new form submissions into queue numbers” in Recued. Reads the submissions your Reception form has taken but not yet placed, routes each to the service type its answer names, and issues one ticket per person. Re-running is safe — a person already in line converges on the number they already hold.
Use “Give someone a number” in Recued. Puts one person in a line without them filling in the form — the walk-in at the counter, the caller on the phone, the name your assistant was just given. Answers with the number and how many are ahead of them.
Use “Find a spreadsheet in OneDrive” in Recued. Search your OneDrive by name and get back the two ids every Excel action needs. It reads information without changing anything in OneDrive.
Use “Finish serving a number” in Recued. Closes one ticket as served and stamps when. It stays in the session so the day's line can be read back.
Use “Fleet Money Records compatibility check” in Recued. Checks that the storage service needed for Fleet Money is available before setup continues.
Use “Edit worker terms” in Recued. Updates a worker’s contact details and defaults for future jobs without changing jobs that already exist.
Use “Decline job” in Recued. Declines an offered job after confirming that nobody else has changed it.
Use “New SharePoint documents, read and summarised” in Recued. Watch a SharePoint document library and, for each document that turns up, convert it to text and say what it contains. It reads information without changing anything in SharePoint.
Use “Dispatch job” in Recued. Emails the assigned worker what the job is, when and where, and asks them to reply to take it or pass.
Use “Create worker” in Recued. Adds a worker with contact details, the currency they are paid in, a default share, and a hold period.
Use “Create job” in Recued. Creates an offered job for a customer at an agreed price, with or without a worker chosen yet.
Use “Complete job” in Recued. Marks a job complete, calculates its duration when arrival was recorded, and adds earnings once payment is known.
Use “Correct job money” in Recued. Updates a job’s price, worker share, or collector. If the job was already settled, it also creates a pending adjustment.
Use “Stop issuing numbers for a service type” in Recued. Closes one queue so the sweep stops turning submissions into tickets. People already in line keep their numbers and can still be called.
Use “Your place in the line” in Recued. It is the viewback page behind the link on a visitor's receipt, and it reads only — the number that was issued, how many are still ahead, and which counter has been called. It can be refreshed as often as they like.
Use “Call the next number” in Recued. Takes the person who has waited longest in one service type and puts them at your counter. Two positions pressing it at the same instant cannot both take the same person — the second gets a conflict and calls again.
Use “Cancel job” in Recued. Cancels a job only before customer payment is recorded, and refuses jobs that need a refund or are already settled.
Use “Capture job reply” in Recued. Reads a worker’s emailed reply to a dispatched job and takes or passes it on their behalf.
Use “Add rows to a spreadsheet table” in Recued. Append one or more rows to a named Excel table in a single approval, keeping its formulas and formatting intact. Actions that change data use Recued's approval controls.