Skip to content
Recued
Menu
← Back to recipes

Notify engagement silence exceeded (D-139)

by recued-core v1

Vendor-agnostic Layer-2 visible alert per spec § P6.A. Subscribes to bus events from BOTH connection.api.hubspot.deal AND connection.api.salesforce.opportunity updates; for each fired record reads the cross-vendor `engagement_silence_duration` enrichment via `enrichment-list` with dynamic `{{context.event.payload.platform}}` scope. Dispatches a notification when silence (days since last meaningful inbound) exceeds the configurable days threshold (default 14) per spec. Pairs with the Layer-1 `engagement-silence-producer` re-emitter that ticks the topic on each deal touch — substrate-side housekeeping is the canonical compute path. Note: by virtue of the event-trigger model, this alert fires when a silent deal IS touched (revealing the silence), not periodically while truly silent — for true daily cadence over silent deals the housekeeping cycle handles topic refresh and a future watcher can fan out without code change here.

How it works 6 steps

Inspect the data fetches, transforms, gates, and output this recipe runs.

Data fetch
silence_rows ?
Process (5 steps)
days default
Apply default
deal_name default
Apply default
should_skip compare
Check if days is at most setting days threshold
notify ?
skip: step.should_skip equal true
card to_summary
Format results as a summary card
Settings 2 configurable

Configurable at install. Defaults shown — change them anytime in Recued.

channels setting = in_app
days threshold setting = 14

Trust & control

What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.

Where it runs

Device + server Runs on your device (browser) or your server.

Permissions it requires

Send notificationsRead your HubSpot connectionRead your Salesforce connection
Declared by the recipe — Recued grants these at install, where you review them before approving.

Data it touches

Warehousedata.connectiondata.enrichment

About

Tags

crmhubspotsalesforcedealengagementsilencealertreactivecross_vendor

Details

6 steps 2 configurable settings recipe_id: notify-engagement-silence-exceeded