Create a ServiceNow incident
Use “Create a ServiceNow incident” in Recued. It runs the ServiceNow incident intake workflow with approval before changes are made.
How it works
Inspect the data fetches, transforms, gates, and output this recipe runs.
Process (3 steps)
short_description
trim
Trim whitespace from setting short description
create
?
card
to_summary
Format results as a summary card
Settings
Configurable at install. Defaults shown — change them anytime in Recued.
impact
setting
=
3
cmdb ci
setting
=
urgency
setting
=
3
category
setting
=
inquiry
caller id
setting
=
servicenow
setting
=
work notes
setting
=
Created by Recued governed workflow.
description
setting
=
subcategory
setting
=
assignment group
setting
=
short description
setting
=
Trust & control
What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.