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Create a ServiceNow change request

by recued-core v1 9 views

Use “Create a ServiceNow change request” in Recued. It runs the ServiceNow change request workflow with approval before changes are made.

How it works 3 steps

Inspect the data fetches, transforms, gates, and output this recipe runs.

Process (3 steps)
short_description trim
Trim whitespace from setting short description
create ?
card to_summary
Format results as a summary card
Settings 16 configurable

Configurable at install. Defaults shown — change them anytime in Recued.

risk setting = 3
type setting = normal
impact setting = 3
parent setting =
cmdb ci setting =
category setting = software
end date setting =
test plan setting =
servicenow setting =
start date setting =
description setting =
backout plan setting =
justification setting =
assignment group setting =
short description setting =
implementation plan setting =

Trust & control

What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.

Permissions it requires

Read your Servicenow connection
Declared by the recipe — Recued grants these at install, where you review them before approving.

About

Tags

servicenow servicenowitsmchange-managementchange-requestapprovalpack:servicenow

Details

3 steps 16 configurable settings recipe_id: create-change-request-servicenow