Intercom conversation triage digest
Use “Intercom conversation triage digest” in Recued. It provides a scheduled, read-only triage digest for Intercom.
How it works
Inspect the data fetches, transforms, gates, and output this recipe runs.
Process (25 steps)
article_phrase
trim
Trim whitespace from setting article phrase
admins_raw
recued-core.intercom.admin.search
Search admin on intercom
teams_raw
recued-core.intercom.team.search
Search team on intercom
recent_conversations_raw
recued-core.intercom.conversation.search
Search conversation on intercom
open_conversations_raw
recued-core.intercom.conversation.filter
Filter conversation on intercom
tags_raw
recued-core.intercom.tag.search
Search tag on intercom
articles_raw
recued-core.intercom.article.query
Query article on intercom
defaults
defaults
Apply defaults
recent_rows
slice
Take a subset of
open_rows
slice
Take a subset of
article_rows
slice
Take a subset of
admin_count
count
Count items in admins
team_count
count
Count items in teams
recent_count
count
Count items in recent conversations
open_count
count
Count items in open conversations
tag_count
count
Count items in tags
article_count
count
Count items in articles
has_open
compare
Check if open count is greater than 0
notify_enabled
compare
Check if setting notify when open equals true
should_notify
all
Check if all conditions are true
notify
core.notification.send
Send notification
skip: step.should_notify not_equal true
open_table
to_table
Format results as a data table
recent_table
to_table
Format results as a data table
article_table
to_table
Format results as a data table
card
to_summary
Format results as a summary card
▼
Output
summary
card
table
open_table
table
recent_table
table
article_table
Settings
Configurable at install. Defaults shown — change them anytime in Recued.
channels
setting
=
[object Object]
end hour
setting
=
10
weekdays
setting
=
1,2,3,4,5
row limit
setting
=
25
start hour
setting
=
8
article phrase
setting
=
billing login refund
notify when open
setting
=
true
Uses (8 operations)
Triggers
Time watch
core.watch.time
Pack operation
Search admin on intercom
recued-core.intercom.admin.search
Pack operation
Search team on intercom
recued-core.intercom.team.search
Pack operation
Search conversation on intercom
recued-core.intercom.conversation.search
Pack operation
Filter conversation on intercom
recued-core.intercom.conversation.filter
Pack operation
Search tag on intercom
recued-core.intercom.tag.search
Pack operation
Query article on intercom
recued-core.intercom.article.query
Notifications
Send notification
core.notification.send
Trust & control
What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.
Permissions it requires
Declared by the recipe — Recued grants these at install, where you review them before approving.What it's allowed to do
Read
Triggers
core.watch.time
read-only
Read
Notifications
core.notification.send
external change
6 more aren't listed here. You'll see them at install.