Intercom conversation review brief
Use “Intercom conversation review brief” in Recued. It provides a read-only review brief for one Intercom conversation and optional contact.
How it works
Inspect the data fetches, transforms, gates, and output this recipe runs.
Process (28 steps)
contact_id
trim
Trim whitespace from setting contact id
article_phrase
trim
Trim whitespace from setting article phrase
has_contact
compare
Check if contact id has data
has_article_phrase
compare
Check if article phrase has data
conversation
recued-core.intercom.conversation.read
Read conversation on intercom
contact
recued-core.intercom.contact.read
Read contact on intercom
skip: step.has_contact not_equal true
contact_notes_raw
recued-core.intercom.contact.note.search
Search contact note on intercom
skip: step.has_contact not_equal true
contact_companies_raw
recued-core.intercom.contact.company.search
Search contact company on intercom
skip: step.has_contact not_equal true
contact_tags_raw
recued-core.intercom.contact.tag.search
Search contact tag on intercom
skip: step.has_contact not_equal true
admins_raw
recued-core.intercom.admin.search
Search admin on intercom
teams_raw
recued-core.intercom.team.search
Search team on intercom
workspace_tags_raw
recued-core.intercom.tag.search
Search tag on intercom
articles_raw
recued-core.intercom.article.query
Query article on intercom
skip: step.has_article_phrase not_equal true
defaults
defaults
Apply defaults
note_rows
slice
Take a subset of
company_rows
slice
Take a subset of
article_rows
slice
Take a subset of
note_count
count
Count items in contact notes
company_count
count
Count items in contact companies
contact_tag_count
count
Count items in contact tags
admin_count
count
Count items in admins
team_count
count
Count items in teams
article_count
count
Count items in articles
summarize
core.ai.summarize
AI generates a concise summary
note_table
to_table
Format results as a data table
company_table
to_table
Format results as a data table
article_table
to_table
Format results as a data table
card
to_summary
Format results as a summary card
▼
Output
summary
card
table
note_table
table
company_table
table
article_table
Settings
Configurable at install. Defaults shown — change them anytime in Recued.
focus
setting
=
Summarize the customer issue, urgency, sentiment, customer context, prior notes, likely resolution path, relevant Help Center matches, risks, and next support action. Do not invent facts outside the Intercom records.
row limit
setting
=
25
contact id
setting
=
max length
setting
=
900
article phrase
setting
=
conversation id
setting
=
[object Object]
Uses (10 operations)
Pack operation
Read conversation on intercom
recued-core.intercom.conversation.read
Pack operation
Read contact on intercom
recued-core.intercom.contact.read
Pack operation
Search contact note on intercom
recued-core.intercom.contact.note.search
Pack operation
Search contact company on intercom
recued-core.intercom.contact.company.search
Pack operation
Search contact tag on intercom
recued-core.intercom.contact.tag.search
Pack operation
Search admin on intercom
recued-core.intercom.admin.search
Pack operation
Search team on intercom
recued-core.intercom.team.search
Pack operation
Search tag on intercom
recued-core.intercom.tag.search
Pack operation
Query article on intercom
recued-core.intercom.article.query
AI models
AI generates a concise summary
core.ai.summarize
Trust & control
What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.
Permissions it requires
Declared by the recipe — Recued grants these at install, where you review them before approving.What it's allowed to do
Read
AI models
core.ai.summarize
read-only
9 more aren't listed here. You'll see them at install.