Use “Close a resolved access order” in Recued. Owner-attended close for one access order stranded in needsowner - the state a fulfilment leaves behind when the customer access was issued but the claim-link email could not be delivered. Moves needsowner to complete and clears the order error code.

How it works 18 steps

Inspect the data fetches, transforms, gates, and output this recipe runs.

Process (18 steps)

■ order_handle trim

Trim whitespace from setting order handle

■ order_handle_prefix starts_with

Check if order handle starts with oh_

■ input_valid all

Check if all conditions are true

⚠ input_guard guard

Stop if input valid equals

■ order_read ?

■ order_present compare

Check if order read order exists

⚠ order_missing_guard guard

Stop if order present equals

■ already_complete compare

Check if order read order phase is one of complete

■ phase_closeable compare

Check if order read order phase is one of needs_owner

■ phase_blocked all

Check if all conditions are true

⚠ phase_guard guard

Stop if phase blocked equals

■ customer_linked compare

Check if order read order customer id exists

■ customer_blocked all

Check if all conditions are true

⚠ customer_guard guard

Stop if customer blocked equals

■ close_allowed all

Check if all conditions are true

■ to_complete ?

skip: step.close_allowed equal false

■ close_outcome ternary

Apply ternary

■ close_notice template

Generate text from a template

Settings 1 configurable

Configurable at install. Defaults shown — change them anytime in Recued.

order handle setting =