Approval-gated Front conversation status workflow. It reads the target conversation for context, updates exactly one conversation status through recued-core.front.conversation.update, and can add one internal note when note text is present. It does not send a customer reply, delete data, upload attachments, create tags, alter rules, mutate inbox settings, or call arbitrary Front API routes.

How it works 6 steps

Inspect the data fetches, transforms, gates, and output this recipe runs.

Process (6 steps)

■ note trim

Trim whitespace from setting note

■ has_note compare

Check if note has data

■ conversation ?

■ updated_conversation ?

■ note_comment ?

skip: step.has_note not_equal true

■ card to_summary

Format results as a summary card

Settings 4 configurable

Configurable at install. Defaults shown — change them anytime in Recued.

note setting =

front setting =

status setting = archived

conversation id setting =