Read-only ServiceNow incident review brief. It reads one incident plus related tasks, changes, and problems through recued-core.servicenow, then asks the AI summarizer for impact, ownership, likely blockers, related work, and next steps. It never assigns, resolves, creates, deletes, imports, mutates CMDB records, or calls arbitrary ServiceNow APIs.

How it works 18 steps

Inspect the data fetches, transforms, gates, and output this recipe runs.

Process (18 steps)

■ incident_sys_id trim

Trim whitespace from setting incident sys id

■ related_query template

Generate text from a template

■ incident ?

■ tasks_raw ?

■ changes_raw ?

■ problems_raw ?

■ tasks default

Apply default

■ changes default

Apply default

■ problems default

Apply default

■ task_count count

Count items in tasks

■ change_count count

Count items in changes

■ problem_count count

Count items in problems

■ summarize ?

■ task_rows slice

Take a subset of

■ change_rows slice

Take a subset of

■ task_table to_table

Format results as a data table

■ change_table to_table

Format results as a data table

■ card to_summary

Format results as a summary card

Settings 5 configurable

Configurable at install. Defaults shown — change them anytime in Recued.

focus setting = Summarize the ServiceNow incident for impact, priority, state, caller, assignment, linked CI, related changes/problems/tasks, blockers, and concrete next steps. Do not invent facts outside the ServiceNow data.

row limit setting = 20

max length setting = 900

servicenow setting =

incident sys id setting =