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Front inbox triage digest

by recued-core v1

Scheduled read-only triage digest for one Front inbox. It reads inbox metadata, matching conversations, visible teammates, and tags through recued-core.front, renders compact tables, and optionally sends an in-app nudge when conversations are visible. It never sends replies, changes assignees, changes statuses, creates tags, updates contacts, mutates knowledge base content, deletes data, downloads attachments, or calls arbitrary Front API routes.

How it works 19 steps

Inspect the data fetches, transforms, gates, and output this recipe runs.

Process (19 steps)
inbox ?
conversations_raw ?
teammates_raw ?
tags_raw ?
conversations default
Apply default
teammates default
Apply default
tags default
Apply default
conversation_count count
Count items in conversations
teammate_count count
Count items in teammates
tag_count count
Count items in tags
has_conversations compare
Check if conversation count is greater than 0
notify_enabled compare
Check if setting notify when conversations equals true
should_notify all
Check if all conditions are true
notify ?
skip: step.should_notify not_equal true
conversation_rows slice
Take a subset of
tag_rows slice
Take a subset of
conversation_table to_table
Format results as a data table
tag_table to_table
Format results as a data table
card to_summary
Format results as a summary card
Settings 9 configurable

Configurable at install. Defaults shown — change them anytime in Recued.

front setting =
channels setting = in_app
end hour setting = 10
inbox id setting =
weekdays setting = 1,2,3,4,5
row limit setting = 20
start hour setting = 8
conversation query setting =
notify when conversations setting = true

Trust & control

What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.

Where it runs

Device + server Runs on your device (browser) or your server.

Permissions it requires

Send notificationsRead your Front connection
Declared by the recipe — Recued grants these at install, where you review them before approving.

About

Tags

front frontinboxsupportconversationsdigestcustomer-serviceshared-inboxpack:front

Details

19 steps 9 configurable settings recipe_id: front-inbox-triage-digest