Create Zoho CRM case intake
Approval-gated Zoho CRM support case intake workflow. It reads active users for owner context, then creates exactly one Cases record through recued-core.zoho-crm-work using bounded daily support fields. It does not delete cases, close or merge tickets, mutate users/settings, bulk-import support data, upload attachments, update unrelated records, or call arbitrary Zoho endpoints.
How it works
Inspect the data fetches, transforms, gates, and output this recipe runs.
Process (3 steps)
users
?
case_create
?
card
to_summary
Format results as a summary card
Settings
Configurable at install. Defaults shown — change them anytime in Recued.
type
setting
=
status
setting
=
New
subject
setting
=
owner id
setting
=
priority
setting
=
Medium
zoho crm
setting
=
account id
setting
=
contact id
setting
=
case origin
setting
=
Web
description
setting
=
Trust & control
What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.