Create a ServiceNow incident
Approval-gated ServiceNow incident intake workflow. It creates one incident through recued-core.servicenow.incident.create with typed fields, then summarizes the created record. It does not delete records, order catalog items, upload attachments, import data, mutate CMDB records, or call arbitrary ServiceNow APIs.
How it works
Inspect the data fetches, transforms, gates, and output this recipe runs.
Process (3 steps)
short_description
trim
Trim whitespace from setting short description
create
?
card
to_summary
Format results as a summary card
Settings
Configurable at install. Defaults shown — change them anytime in Recued.
impact
setting
=
3
cmdb ci
setting
=
urgency
setting
=
3
category
setting
=
inquiry
caller id
setting
=
servicenow
setting
=
work notes
setting
=
Created by Recued governed workflow.
description
setting
=
subcategory
setting
=
assignment group
setting
=
short description
setting
=
Trust & control
What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.