Skip to content
Recued
Menu
← Back to recipes

Create a ServiceNow change request

by recued-core v1

Approval-gated ServiceNow change request workflow. It creates one change request through recued-core.servicenow.change.create with typed planning fields, optionally linked to an incident or CI. It does not mutate CAB approvals, execute workflows, delete records, mutate CMDB records, upload attachments, or call arbitrary ServiceNow APIs.

How it works 3 steps

Inspect the data fetches, transforms, gates, and output this recipe runs.

Process (3 steps)
short_description trim
Trim whitespace from setting short description
create ?
card to_summary
Format results as a summary card
Settings 16 configurable

Configurable at install. Defaults shown — change them anytime in Recued.

risk setting = 3
type setting = normal
impact setting = 3
parent setting =
cmdb ci setting =
category setting = software
end date setting =
test plan setting =
servicenow setting =
start date setting =
description setting =
backout plan setting =
justification setting =
assignment group setting =
short description setting =
implementation plan setting =

Trust & control

What installing this recipe would let it do. Recued grants these permissions at install — review them there before approving.

Where it runs

Device + server Runs on your device (browser) or your server.

Permissions it requires

Read your Servicenow connection
Declared by the recipe — Recued grants these at install, where you review them before approving.

About

Tags

servicenow servicenowitsmchange-managementchange-requestapprovalpack:servicenow

Details

3 steps 16 configurable settings recipe_id: create-servicenow-change-request